Our guarantee is simple and has no fine print. You must be completely satisfied and you are the only judge. Examine this jewelry in your home. Decide for your self and listen to your friends compliments. If you do not think it is beautiful jewelry at an absolutely fabulous price, return it to us for a refund.
We wish to express our thanks for your act of confidence in giving us the opportunity to let you try this jewelry.
Privacy
We respect the information you share with us as personal and confidential. We will not share or sell any of your information to others.
Shipping
We normally ship either USPS priority or USPS insured mail. The shipping charge covers both shipping and insurance costs. For an additional charge , we will ship UPS Next Day Air.
Please do not accept packages that appear to have been damaged in transit.
Returns
We gladly accept returns within 30 days . Returns can not be accepted if altered in any way. The merchandise should be carefully packaged. You should insure your package with either the US Post Office or United Parcel Service(UPS). We can not credit your account or replace an item if we do not receive it. All returns should be sent to :
BDV
589 Fifth Ave
Suite 1202
New York NY 10017
tel 212-319-0070
fax 212- 319-0224
Contact Us
Having trouble ordering? Trying to decide on the just the right piece of jewelry? Want information on returns? Wondering anything? Although we are an Internet store we can still provide one-to-one service. Our knowledgeable customer service staff is happy to answer all your questions. If you would like to discuss anything relating to jewelry, please feel free to contact our staff or me personally, Bruce D. Verstandig.
You can contact us three ways:
Call the customer service department at OutletJeweler.com 1-800-238-3642, Monday through Friday between 10 am and 6pm New York City Standart Time
or
by mail :
BDV Inc.
589 Fifth Ave.
Suite 1202
New York NY 10017
or
use this convenient form: